If I were rating on food alone, I would rate David's 4 stars...but I'm not. I have ordered delivery from David's 4 times, and EVERY SINGLE TIME they've gotten something wrong! My boyfriend and I always order ranch with our French fries, and the second time we ordered, they left out the ranch. So, the next time we ordered, I specifically mentioned the ranch and the fact that they'd forgotten it before, and I asked them to please remember it this time. Was it in the bag?? No! Another time, I ordered a breakfast burrito and specifically asked for sour cream and salsa and told them to be sure not to forget it...and they forgot it!! I call and complain, and the person I talk to sounds like he's 20 years old and couldn't care less that I'm complaining. I did get a credit once, but no other time has it been mentioned.
It's a shame that the delivery service sucks so bad because the food is actually very good. Their burgers are great, and their milkshakes are to die for. But, next time I order delivery, I'm going to tell them that, if they mess anything up, I am never ordering from them again. Four times in a row screwing it up is just ridiculous. This is delivery food, not rocket science.