First time ever using a pest control company. Right off the bat they were very friendly and helpful. I was having wasps trying to build nests in my garage and they were everywhere. The exterminator who came to my house was very nice and showed me all where he was spraying and gave me helpful information on what I can do to also keep the wasps away. I have a daughter so he was genuinely concerned about making sure I knew what I could do myself to help keep them away. So far I am very happy to see all the dead insects outside of my house and no more wasps in my garage.