Went here about quarter to 11 today. Seated within about 10 minutes. Waited another 10 to order drinks. No waters. Husband ordered the cup of joe with a side of dough. I got a cup of joe. 10 minutes later, 2 two tops seated after us had waters and drinks. We had nothing. Apparently making 3 donuts to come with a cup of coffee delays drinks substantially. When we were able to flag down a waitress - 3 girls working, with what seemed no organized system, we were brought 2 cups of coffee, and took the opportunity to order, because no one had been by, we did not have setups and had one menu between the two of us, that I had picked up near the door while we were waiting to be seated.
Our coffee was dropped off, and the waitress turned around and left. No cream. Another 5-10 minutes to get it. "I'm just trying to get caught up." I can see that you are stressed.
Donuts arrived - the side of dough. They tasted great. Not sure if the centers were supposed to be uncooked, but they were. Still, tasted fantastic. Coffee was good too. 1 refill in the hour that we were there, before we chose to leave, without our food. In addition, a man who sat down 15 minutes after us, had his food 10 minutes before we chose to leave, at 1150.
Multiple people waiting with tables not cleared and a line out the door. Witnessed several other patrons have to get up to flag down a server to help them.
I cannot comment on the food. What I saw go out looked great. I love the idea of 100% of the proceeds going to charity. It is a noble cause and a wonderful idea. Unfortunately, I regret that due to the problems with the front of the house, we will not be back. Coffee was good.
When we left the 2 two tops next to us were still waiting for their food with empty drinks.
Bummer.