This was a couple of years ago, and perhaps things have changed now, but it's bothered me for so long I feel like I have to share it.
I had a consult for reconstructive breast surgery following breast cancer. I am a very proactive patient- I had done a lot of research on my own and knew what options were available, but I needed to discuss those options with my (potential) plastic surgeon to decide which one was best for me.
The doctor here refused to discuss options with me, focusing instead on only one type of surgery. I felt that a good surgeon, even if he wasn't comfortable PERFORMING other types of surgery, should have been willing to educate me and answer my questions, or even refer me to someone else who could. Not here! I ended up leaving, unhappy with my experience. Needless to say, I did not hire them. I saw 2 other doctors first, who were much more forthcoming with information, and ultimately decided on an entirely different procedure than the one these doctors wanted to perform.
I'd heard a lot of great things about these doctors, and perhaps they are phenomenal for cosmetic surgery. But I would not recommend them for reconstructive patients.