I had heard about this opening up, but never came in til today. They need to work on the customer service. I had no idea how this place worked, so it was a little confusing at first. There was a young women who asked me if I would like a sample, but not if I had ever been in before. Its like BULK frozen yogurt. One giant cup is weighed at the cash register. Common sense says "Dont fill this bad boy up!" This is very hard, but not impossible. My son and I shared a cup and it was perfect!