Has been our family doctor for a few years now. My biggest compliment to Dr Tsai is he listens! Really listens and asks you what you think is going on, he makes patients feel hands on with their medical care and I love that. He isn't egotistical or impatient. He often runs late because he takes his time with his patients because he cares. I don't mind waiting because I know I'm waiting because he's giving his patients his attention. His office staff is nice and they will get you in quickly when you need it, I've called and gotten an appt. for the same day.