I took a chance -- I walked in, and immediately was unimpressed by the presentation and layout... the place is small, looks dirty, the utensils, water pitchers, dishware, are all plastic or disposable... the chairs and tables were really cheap looking. I started to get scared that I'd made a horrible mistake... I sat there, nervously and awkwardly with my boyfriend...
A very friendly Indian gentleman took our order, and seemed a bit surprised that we were requesting a level of spicyness that I guess doesn't sit well with most vanilla folks who inhabit Parma. He fulfilled our request though, and left us happy with gentle embers in our mouth.
The food was absolutely delicious. I loved it, and I want to go again and give them my business! In fact, it was the first time I really enjoyed Indian food, and it prompted me to explore more in this wonderful cuisine!