Have stopped in a few times now and each time the folks here are both very helpful and courteous. Our last visit was to buy a mountain bike tire. Not only was it a better buy and cheaper than going to Walmart, they threw in a free rim liner. We are a family of just normal bike riding involvement, not major enthusiasts. They have always looked after our bike needs as much as they do the serious bike riders. Highly recommend these guys for any bike need!