Cheesecake has always been a safe choice for my household. We all have a favorite dish here or some kind of comfort food. I use to go to the Green Valley location and we never had less than average service. However this location really needs to step it up. Reading through reviews and based on my past couple visits it's safe to say they always fall short in the service department. I mean the annoyance of the Cheesecake Factory at the forum shop is practically worth it compared to here.
Last night we order a couple appetizers and entrees and everything was "half assd". I checked into Yelp when we were seated and I had to refer back to my check in to notice it took over 15 minutes for someone to greet us. That was after I asked the busboy to get our server that was cleaning the table next to us. Then when the server came he asked us if we were ready to order our drinks as we stated yes he said h would be right back with our bread? Of the 2 appetizers we ordered we only had one brought to the table. Btw, don't ever order the Chicken Potstickers from here. They were too salty and nearly burnt. Stick to their firecracker salmon or avocado egg rolls. Someone at the table order the Steak Diane and Shrimp Scampi (medium) and he was served well done. It was just careless acts after careless acts. Our drinks needed a refill we had to call on the busboy again. He took our drinks and brought them back without the straw. If we wanted Applebee's service and quality we would've went there. We're definitely going to take our money elsewhere until they can do better!