This was my 2nd time trying el pollo loco and it still didn't like it.
Handcrafted chicken bowl
The rice was dry and the Pico was mushy. The chicken was grilled well but the chicken was also dry. The only thing I enjoyed was the green salsa.
The customer service was great. I was greeted at the call box at the drive thru when I got to the window the guy was really nice and gave me extra salsa.
With the terrible food and good service it's a 2 star for me.