Yesterday coming out the LCBO on a very cold day I noticed 2 guys cleaning the window, I thought to myself what a bad time to have to clean the windows... Then I noticed the sign Goodlife E-Cig, my girl friend had been nagging at me to quit smoking for years so this year I figure this may be the best Valentine Day gift yet!
I went into the store to meet Jian and Steve, they greeted me instantly and took the time to ask me a questions to make me feel welcomed. I explained my scenario and asked what E-cigs are, how it works, difference between it and smoking cigs. They took their time in explaining in fine detail, it was to the point I was worried I might have to pay for consulting services(which I didn't have to). Now that I was briefed on the introductory, I thought I could buy one of these things and walk out the door and I was persistent in just picking random battery, tank, flavor and the nicotine level. Normally when you say you want to buy something they give you the price and say thank you, Jian told me that since it's my first that I should take the time to find something I would enjoy and that would last me a while. I swear to god, Jian stayed by my side making sure everything was going well with the flavour testing, I forgot to mention they have 'chill zone' with a giant 60 inch tv right in your face so you can literally test out the flavors and watch a soccer game on a very comfy couch or sectional. Jian was very knowledgeable in people's preference and taste, after trying a few on my own, Jian asked which I had liked more and as he was asking questions he was passing me flavours upon flavours to try out and in the end he only suggest that I pick 1 flavour, seriously who does that? He later explained that besides running the business he actually cares and wants to help others quit smoking cigarettes as he knows how hard it is to quit. I got to give it to Jian, he truly is a wonder young man, after spending about 2 hours in the shop I walked out with a brand new 'KangerTech KBOX Mini Platinum', an 'aspire Triton mini' and 'Brew #88 Jasmine Milk Tea by Brewell Vapory-1.2%nicotine'. I feel like I actually wasted Jian's time and apologized, he smiled and said it was his pleasure and gave me his business card. This is true professionalism in retail/customer services.
I rate Goodlife E-Cigarettes 5 stars and would recommend this place to any novice or professional vapers. I forgot to mention they have a station in the back for people to build their own "mods?" whatever that is... but there are tools and everything for you clean your tank, replace coils, etc.
I want to thank Jian again for the tremendous effort, will be visiting you soon for a refill.