Let me start off and say - the only thing I know about my car - is how to get gas. I could hear that the brakes were starting to squeak and I wanted to get them checked-out to avoid more damage and costs down the road. My amazing boyfriend made the appointment for me and we came in a few days later. Dennis helped us and he was amazing! Super knowledgeable, friendly, and took the time to talk about everything to us in detail. Even made sure to give us coupons and made the whole process enjoyable! Turned out, I didn't need breaks - just a brake cleaning. Ended up needing a new battery & wiper blades and Dennis didn't try to up sell us on anything. We will be back for our car needs - thank you Dennis!