First of all I just want to say that this dissatisfied review is in no way the responsibility of the very friendly and accommodating staff. They are what kept me coming back.
Since I have been going here, the experience has steadily declined. First they had a generous rewards program but I guess decided it was giving too much away so they changed it.
But, more importantly, the food. Each time I have gone they seem to be giving me progressively less fish and sides until today I felt like I got a mound of white rice with a pinch of each fish and 1 bite of eel, and a pinch of seaweed salad. Each scoop of protein is like almost 3 dollars? For whatever reason today my volcano bowl came with a ton of jalapenos and some spicy powder but none of the creamy mayo that seems to balance out the heat... so my face is on fire and I'm not feeling satisfied by this meal, leaving a huge pile of unfinished white rice which took up most of the container. Perhaps I should have asked for more and offered to pay if I needed to? Maybe I should have asked for the more generous chef to prepare my food?
As an avid weight lifter, I used to come here after a workout and still be unable to finish the meal no matter how hard I tried. What happened? As much as I love this kind of food I can't justify paying $14 dollars for that again because I'm not a small child, no disrespect.