My dryer stopped working. After checking Yelp and Angie's list, with all 5 star reviews,I called Absolute. Rom answered on a Sunday and since I did not not need my dryer fixed ASAP and it was not an emergent issue, I was scheduled for Monday morning. Rom was prompt and fixed my dryer. He had the parts needed and replaced them. He even cleaned the area behind the dryer which was very dusty. I highly recommend Rom and would definitely use him again.