My friend rented online, best rate. Hard sell about getting up the mountains to Sedona, from an attractive sweet talking female with a big rock on her finger. Additional dirver, another $10/day, just kept adding on and the line behind was getting very long. When we saw how much our cost was, we asked to switch back to original. By the time, we saw the car, we were a little panicky about driving the mountains, so upgraded downstairs. Staff was rolling there eyes and so were we. What a terribly
unpleasant experience. Will never use them again!!!! The one star is for the Toyota Corolla, which handled the roads well and the pleasant man who checked us out as we left with the car.