For over 20 years, PF Changs has been one of our all time favorite restaurants. Excellent food, fabulous service. So WHAT THE HELL HAPPENED?
Last night. We should have known something was amiss by the size of the crowd... THAT WASN'T THERE. We were seated immediately...YAY! Then we ordered our drinks, entrees & appetizer. And THAT'S when the trouble began.
It took 30 minutes for the drinks (water) and appetizer to appear on our table...even though the restaurant was filled to 25% capacity. We let that slide. Wish I could tell you how LONG it took for the main course to arrive....but after waiting ANOTHER 45 MINUTES (not ONCE did our server stop by to check on us, explain the delay, NOTHING)...we asked for the check and, after paying for the Dynamite Shrimp, we walked out. No tip. Again, our server said ABSOLUTELY NOTHING.
WE. HAVE. NEVER. WALKED. OUT. FROM. ANY. RESTAURANT. EVER.
If I could give this restaurant less than 1 star, I would. I hope this particular PF Chang's is NOT representative of ALL. This was the absolute WORSE service we have ever experienced at ANY establishment. We will not be returning to the Charlotte Changs any time soon.