The expectations for what you get at Dominos are fairly low. Their business model is high volume and solid value. (As long as you stick to the coupons and promotions.)
Tonight I had a house full of kids,who until they are 25 will continue to think Domino's is great. So I ordered a togo order on line, paid on line, went to go get my pizza. They were mobbed, i had to wait 5 minutes in the pick up line, so i left without checking the contents of the 4 stacked boxes.
Three out of 4 were correct, but there was no plain cheese. I called and was told they would remake me a plain pie.
I get it, Friday night, 100s of orders, minimum wage employees, there are going to be errors. What chaps me is that they seem so accustom to it.
It was 45 minutes from the time i got home the first time to the time i got back with the redo. Totally ruined the flow of dinner and my family time.
No apology, no offer to deliver the redo, no mention of it at all.
My recommendation is DiGorno. This location is a hot mess.