First time coming here from out of town, and it was a slightly disappointing experience. The guy at the counter was very friendly and helpful. After taking forever to finally decide what I wanted, I finally had my heart set on something, I just had a few modifications (no mushroom, add cucumber and mozz sticks). Guy at counter immediately went off trying to think of a different way he could ring it in so it would cost less, which I did appreciate, and it seemed like a great idea until I got back to my hotel. The sandwich he rang in had havarti cheese (which i do not like) instead of the Swiss that came with the sandwich I had ordered. Other toppings were also missing, like avocado (a main reason I ordered that sandwich), and the cucumber. It still tasted fine once I plucked all the cheese off, but it sucks to drop $30 on two sandwiches and not even get what I ordered. At that point I would rather pay the extra couple if bucks to get the right thing.