We went in one day for lunch; there 4 people at the bar and the rest of the place was empty. We sat at the end of the bar were there were no gaming machines. We sat, and sat, and sat... 15 minutes went by without even a hello from the bartender. Trying to be nice and give them a chance as they are relatively new, we waited. The bartender turns around walks half way down the bar, helps 2 other people that arrived well after us and then walks away without helping us. So as we get up and start leaving, two patrons, as well as the bartender give us attitude for leaving. Needless to say, I will not be going back, ever. I will say that was a while ago, but from what I hear it has not changed...
The owner has reached out and asked for details in order to help them address the problem as well to apologize. I truly do appreciate that and find it a nice to know that they do care about the patrons. It still may be awhile before I give it a second chance.