It is really unfortunate that this dental practice has the receptionist it has. As has been expressed by other reviewers, the receptionist is extremely rude. I was a patient of this practice a few years ago and I left because even the smallest, most routine interaction with the receptionist was unpleasant and sometimes down right rude. I have a small dental emergency so I called today to schedule an appointment figuring it would be easier to return to a dentist I've seen before and have a relationship with vs. finding a new dentist in the middle of having a dental problem. The interaction with the receptionist was just as horrible as ever. My husband is the most easy going guy around and he too has trouble with this receptionist. He has put up with her in the past because he likes the dentist but this is the end of that. I've tried leaving a message for the dentist so I can speak to her of my concerns. I know from my own experiences and those of others in our community that this is an ongoing problem. I have not had a return call which leads me to believe that either the receptionist is not relaying the message or the dentist really doesn't care about how her practice is handled and regarded.