I have had nothing but wonderful experiences bringing shoes and purses here. I think I first came across Cobblestone just trying to find a shoe repair near my house. I found their work to be very good, repairing shoes that they told me upfront they didn't know if they could fix but then, thankfully, were able to. I actually spent $50 once repairing a pair of shoes that cost me only $70 to begin with since they were one of my favorites - women should know what I'm talking about. All the straps had to be resewn since they were falling apart. My mom was so impressed with their work that she started bringing things out here from CA to get fixed (a few of which her local repair person said they could not fix). The last pair of shoes I brought in about a month ago they told me from the get go could not be repaired and if they just glued them, they'd quickly fall apart and I wouldn't be happy. The same pleasant young guy has been at the counter since I've been going there. If you have something in need of repair, I would give them a try.