Of course our garage door broke in the UP position. On a Holiday. Called Affordable and got a call back within the hour ( yes, on Labor Day).
Agreed to 2pm next day (they would have come sooner, my schedule was the problem.)
ROB showed up on time, cheerful, helpful and efficient. Calmed my fears about a replacement and within an hour we were repaired and restored to full service. Too bad he did such a good job we will probably never need him again!