Bricco at lunch is just terrible. I have only been there a couple times, but the service has been slow both times. Today it took an HOUR between ordering and receiving our food. The soup of the day was good but not hot. The burger was ordered "medium" but it was well done by the time it arrived--apparently under the heat lamp a long time (and the person to my right also had the same experience). The burger was no longer hot and was on a dry bun. No mayo, no condiments at the table. I asked for ketchup. If I had not been with a group I would have left before the food came. I didn't want to spend an hour waiting for lunch on a slow Friday. It was soooo long that it became the topic of discussion at the table; who is getting hangry? The waitress made apologetic comments "I keep checking with the kitchen--just a moment more!" I will not be back to Bricco.