Pros:
- Close to downtown and the belt line
- Comfortable beds
Cons:
- Breakfast is lousy and the lounge is not clean. You have to remind the lounge attendant when the food runs out. They are most certainly not attentive.
- While they now have a coffee machine, a lot of times they run out of cups and surprisingly NEVER have any coffee cup sleeves.
- Some of the front desk staff is downright rude. Most of them are good but I found some to be rather abrupt and unwelcoming.
To summarize, this is probably an ok hotel for the occasional traveler but if you are a business traveler and find yourself in a hotel 3 to 4 night every week then you will find this hotel severely lacking.
Having stayed at various Starwood & Marriott hotels around the country, I am very disappointed in their service.