The customer service here is completely nonexistent. I've been here several times and have always left scratching my head at how their employees get away with a) being so rude and b) not being very knowledgeable. Unfortunately there are occasions when I must grin and bear it and walk into this Best Buy, but most of the time I will try and just go somewhere else or order online. Also, Robert in the cellular section is by far one of the rudest sales representatives I have ever come across. Best Buy as well as every cellular carrier he is allowed to represent should be absolutely embarrassed. Hey Robert, no one put a gun to your head and made you take a job at Best Buy.