Hidden costs! I was exhausted after the plane trip and knew they'd put a hold on my account for more than the rental.... But I didn't see the total until the hold came off my credit card! I was wondering why/how the charge got up so much from a rate of $18 a day for four days. It was up nearly $100 dollars and I didn't purchase insurance!
Hey Hertz! Why you gotta 'hert' people with junk fees! Watch out for daily facilities fees! Why? Why do I have a facility fee of $6.00 a day! The car wasn't IN your facility while I was renting it...so why am I paying this?
I purchased a full tank in advance. Don't do this! The clerk told me their gas was less expensive so I fell for it. The car had a 10 gallon tank. I found gas for $2.55. Hertz 'Hert' me with a $3+ charge per gallon.
Looked at my receipt picture for all the other confusing charges.... Concession fee recovery? Hertz operating/maintenance fee? Receiving & Energy Fee?!?!?!? Really? And tax... 15.30%. Don't know if the TAX is coming from the State or what but OMG.
So Hertz, why not just call it what it is? If you want to charge me to cover so much overhead, go ahead.... JUST DONT LIE about it. Don't tell people you have a great rate like you did me at $18 a day when after everything the rate's really going to be closer to $30 a day? That's not counting the huge tax assessment or the tank of gas I over paid for.
I might have been fine with this cost. $30 isn't a bad rate. But it's upsetting to feel like you've been lied to about what you were paying. It feels crappy to find out at the rental desk when you're there to pick up a rental car, that there's going to stupid petty little charges like facility and energy and maintenance.... Be more transparent.