I was desperate for a massage and my normal location was closed for the day. I choose here because it's down the road from my house. My expectations weren't high but I thought this massage would do until I could get to my normal massage therapist. I was blown away by how great my massage was. If you are looking for an upscale, private room, quiet location this isn't it. They do have what they call private rooms but it's more just rooms with dividers and curtains. You can hear everything going on around you. My appointment was at 5:30pm and I wasn't placed in a room until 5:45 and waited there for another 15 minutes. I wasn't pressed for time so this didn't really bother me. The massage therapist, Kiwi, was very apologetic for the wait and did an AMAZING job. By the time I walked out of there my muscles felt so relaxed that I had forgotten all about the long wait. Finding Kiwi at a small, no frills, strip mall location was like finding a diamond in the rough.I will definitely be going back to see her soon.