Although I enjoy coming to the Esquire, I have sat on the side where the bartender Rich works. On more than one occasion this man acts as if we are in his way rather than welcoming us as guests. Last time we were there he was in a particularly bad mood, being nasty to his fellow workers and acting as if the patrons were in his way. I come to a bar to have a relaxed fun evening, Rich has more than once made the evening very uncomfortable.
I have been in the bar when Rich wasn't working, and when he is not there the people behind the bar are relaxed, they smile, and seem to have fun, but when Rich is there everyone is on edge and grumpy. God forbid anyone does anything in his "territory", they get a nasty look.
This man is more worried about making sure that everything behind the bar is in its place and perfect, than he is about giving good service to his customers, he will walk by an empty glass many times without asking if you need another drink, you have to flag him down.
I think he has been there much too long, and has lost the knowledge that the customer comes first.