It would be difficult to explain how bad the service is. The manager is a joke and more interested in flirting with his female staffers than serving customers that wait for 30+ minutes and then walk out (my family included). Went to one reseller for phones and another for accessories and they were all well aware if how bad the store is. They knew the location before I named it.
Don't trust the pro-manager post here. That's gotta be him or a friend trying to run damage control because this guy is annoyed by customers that interrupt his standing around and flirting and laughing with the help to ask how much longer the wait will be. And the kicker? He answers with your order in line, not how long the wait is. Have never seen worse service anywhere. And they do not care as customer after customer becomes frustrated and some even walk out. Truly amazing.