After a disagreement with my husband on s pick up time for our dog, we were shocked to find out Shawna called the poodle rescue to come and take our dog after a grooming. She never called to tell us she had done such a horrible thing and we called the shop and went to the shop only to find it locked up and no phone calls being answered. She finally called to tell us she did this after we contacted the police. We got our dog back with no explanation from Shawna. Stay clear of this place. A friend had her dogs' ear cut in half and found it days later to have been crazy glued back on with a mass infection. They were never told this incident had happened. In all fairness, our incident occurred over a year ago but felt it necessary to post now due to continued complaints from people about their service. Just want to keep all dogs safe!