This is one of my absolute favorite places to grab a sweet treat in the South Side. As the name suggests, milkshakes are the staple of this business' menu. Their thick and tasty shake options range from ordinary chocolate to gourmet (and often seasonal) specialties. Dairy-free shakes are also available, and there are sundaes for those who want to take their indulgence to the next level. To date though I've really only gone for the shakes because when they're THIS good and there's always a new flavor or two, it's hard to move on to try other desserts!
By the way, while the name suggests that ice cream is all the place has to offer, that's just not so. There are also boxes of chocolates waiting and ready to go home with you, as well as various pieces of chocolate on display and ready for purchasing at their counter. Both are potential options if you're not quite up for a giant serving of ice cream, and the boxed chocolate is great for sharing (or not!) at home later on.
A few additional notes of mine: seating is limited here compared to the downtown location, but since a lot of people opt to enjoy their dessert on the go, this hasn't been a problem during my visits. Like their downtown counterpart their desserts are admittedly on the pricier side, but since I'm very rarely in the South Side I'm admittedly more willing to indulge when I'm nearby. And sadly, like their sister location, they're also overly reliant on to-go cups, even if you stay and enjoy your shake in-house. I always make sure I'm able to take mine home and recycle it before stopping by.
Regardless, while I can't say I'm a frequent visitor here for various reasons, I definitely enjoy what this place has to offer when I do stop by. Next time you're in the South Side and looking to treat 'yo self, give the Milkshake Factory a try - even if you're not sure you want ice cream (it happens, I won't judge!), chances are good that you'll find something to satisfy your sweet tooth.