I have never left a Yelp review, however, this just has to be said. Dr Lucas has been my Grandmothers PCP for a year or so. I have never seen or met a more rude, confrontational or inept Doctor in my life.
Kim Lucas actually confronted me in her office to the point I had to ask her why she was "yelling at me"? I had gone to the office to review my Grandmothers extremely high sugar levels. They were consistently over 300! Alarming. And Dr Lucas was glaring at me while I spoke to her nurse, she overheard me telling the nurse I'd like an Endocrinologist to see my Grandmother. Dr Lucas came over and she snapped at me. She proceeded to tell me adding another Doctor would "complicate things"'. I was shocked at her lack of self control and understanding that high blood sugar levels are unhealthy and my Grandmother needed a specialist.
Also, Dr Lucas never returned calls. One time specifically I had called Dr Lucas about my Grandmothers Bladder Infection, and she never returned the call. I then had to take my Grandmother to the ER. The ER Doctor explained to my Grandmother & I that sugar was spilling into her urine, because her "sugars were too high". These high sugar levels were causing her a reoccurring bladder infection. Dr Lucas was simply not knowledgeable and also lacked concern.
I text Dr Lucas from the ER and Dr Lucas told me to not contact her on the cell, that I had been texting too much. This made no sense as it was my very first time texting Dr Lucas. I also informed her my Mother and I had been trying her for the past week and left messages with her office staff.
Dr Lucas was consistently rude, and obviously confused.
My Grandmother was also extremely uncomfortable having to go see Dr Kim Lucas. And after my experience with her, and her awful attitude I understand completely.
We will be looking into a new PCP.