I am so pleased with this doctor's office that when we moved 15 miles out of the way about 3 years ago, we still make the drive and take our kids here. Even though we have two doctors our kids see for their regular, annual check-ups, all of the doctors are great! What I love most is that every time my kids have been sick, which is a lot because they are both under the age of 5 and in preschool/daycare, there hasn't been one time that I have not gotten in the same day. Many times we will see a doctor but other times it's been a PA which is still okay. The fact that you can get in same day is what should be important. I guess that's one of the biggest benefits is that it's not a single doctor practice...there's like 6 doctor's plus PA's and RN's. I also want to add that I love their nurses/medical assistants...whatever you want to call the staff that take you back, do the kid's vitals and then come back in for the dreaded shots after the doctor's exam. They are all just so nice and friendly.
Both of my kids started going here when they were just days old (we did interview this office before we selected them as our pediatrician when our first child was born) so I've had to call here many times with all the problems one can go through with a newborn. Sometimes that means leaving messages on the nurse's line and EVERY time I got a call back the same day, many times within an hour! I could only wish MY doctor's offices were that good. They are also open to the Dr. Sears delayed vaccination schedule and don't push their own beliefs on you, which is important if you've chosen to go the vaccination route we have.
I'm not sure about the person who said they have to wait 30 minutes every time they go. I'd say that we're seen usually within 20 minutes of arriving. That's actually one of the things that most pleasantly surprises me with the number of patients they see. I have rarely ever had to wait 30 minutes.
I truly feel lucky that we found this office. I find myself referring them every time I hear another mom complain about their ped. I absolutely give them 5 STARS without hesitation!