I returned today for the first time since my July review. I had their BBQ beef sandwich with parmesan fries, which was very good. My friend had the ribeye steak, which was overcooked. She never sends anything back, but she did today. The second steak was cooked perfectly, a much better cut, and she said it was perfect. Much to our surprise, they took her entire meal--$16.99--off the check. Plus, we had a $3 off coupon that they took off. Since my friend used to teach restaurant management, she knows her cuts of meat, and she suspects the cook used the wrong cut of beef and cooked it by the time for the other cut, which was too long. The manager was just too concerned and apologetic for a regular overcooking. Anyway, kudos to the management and great waitress for an outstanding experience.