I AM RE-POSTING BECAUSE MY REVIEW WAS REMOVED.
I have been to this vet a handful of times with my dog and once with my parakeet and I never had an issue other than that they are a little pricey, that is until this past Saturday. The lady with short blonde hair at the reception desk was VERY RUDE, no smile or greeting when I walked in, just asked me for my dog's name. The technician that took us back was somewhat friendly though and the doctor was just so-so. My dog was getting two vaccinations and his anal glands expressed along with just an overall check-up. When the technician took him back I asked if they could clip his nails as well (I assumed this was a courtesy as every other veterinary clinic I have been to will do it at no extra charge when you bring your pet in for other things). Not at Cheyenne, they charged me $18 for a nail trim that wasn't even as good as I could have done myself. I called when I got home and looked at my bill to make sure that was correct and another rude receptionist confirmed that it was. I also received a quote to get my dog's teeth cleaned and it came to almost $400, and that is only if they don't have to do any extractions. The doctor said the procedure could easily run over $700 if there are teeth that need to be pulled. When I was trying to check out I had to put my dog down on the floor and he lifted his leg and tinkled a little bit (he is a small Chihuahua, so it wasn't a lot). That same rude receptionist with the short blonde hair just about came unglued when I told her he had peed a little on the floor. She got up from her seat in a huff and marched off to get a mop, bucket and wet floor sign. You would have thought my dog was the first dog ever to pee on the floor in that office. I apologized again and she just said "you just need to keep him away from the corners". Unreal!
Needless to say, I will not be going back to Cheyenne West and I will never be recommending them to anyone in the future.