I absolutely love their chicken pesto sandwich and their lobster bisque soup!! However, I always send my husband and to go pick up the order because he is more patient than I am. Whenever he goes in to pick up my soup and sandwich the creators of the food seem to not know what's going on. From one person to the next they always tend to forget my order and it delays everything-- it frustrates my husband. With your soup and sandwiches being so good I continue to come back but the frustration is always there. Try to teach your staff to have a better method of communication, please!