The customer service was pretty amazing. I had acrylic nails done in January and wasn't happy with the look. The manager refunded my entire service and invited me back the next time I came into town. Well in February went back to Vegas and decided to give the salon another chance. I booked my appointment with Heather this time. I brought pictures of what I wanted and she exceeded them! I am absolutely blown away. They are perfect! My only problem now is who in Hawaii, where I live is going to be able to even come close to what an amazing job Heather did. It was a bit pricey at $160.00. But they are beautiful even two weeks later