I have been going to this location for about a year. I love one of their salads. What I don't love is that every single time I have to question almost every single portion of my order when I receive it. I usually use the drive thru. You are supposed to receive breadsticks with your salad order and many times I don't receive them (something you pay for and is advertised). Almost every time I have to make sure I've received: dressing whether it be dressing at all or the correct one, breadsticks, the correct drink, and many times I'm so fixated on making sure my meal is correct I haven't noticed I didn't receive a copy of the receipt until I get home. I love Schlotzsky's and am so disappointed by this location's service. It is beyond poor. 3 stars for the taste of the salad I love only. I would love to see these things improve because I want to support this place!