What a shit show. 20 min wait turned into a 1 hour wait! Then we sit and they didn't get our soup order right, and started giving us attitude about our actual order ! (We actually ordered in Chinese to our server)
When the plates started to arrive - it was mayhem. All the plates arrived at the same time and our bowls hadn't even begun to boil.
The staff are relegated to squeezing by back counter and back corner table- making it an awkward trip with hot bowls of liquids. It's an accident waiting to happen!
Overall, my hotpot experience wasn't too bad. I don't think I will be back to this location though. It's too hectic and fast paced for my liking.