I'm not often a shoe shine guy, but when I'm in the airport I find it's a great way to kill time and add a little extra hop to your step. Last time I was in PHX I had the chance to meet Winkie. She did a fantastic job on my boots and was fun to chat with too. Goodfellows is an airport chain of sorts, I've used them in San Francisco as well. The shine guy in the new terminal at SFO definitely doesn't have Winkie's personality, so that plus a great shine earns her five stars!