Took my spouse in this morning for back spasms at 9am when they opened. We completed all the paper work before we arrived as they said this would shorten the wait time. After 1 hour and 15 minutes I realized people who came in after us were being called in to see the doctor; my husband said he couldn't sit any longer and walked out the door. I went to the desk and ask the receptionist why others were going in ahead of him, she said "well, he didn't sign in on the sheet"; I asked her if she told him he needed to sign in, she looked at me perplexed and didn't respond. Now that's some BAD customer service!!! Get your stuff together ladies. Bad, Bad, Bad.
We left, went to another urgent care facility and was seen by the doctor in less than 15 minutes.