First off the price is worth the convenience. I work very long hours so it is important to me to be able to drop off and pick up when I am able. They have an automated pickup that is tied to a credit or debit account which you must setup and approve first. You put in your information and the machine finds your dry cleaning and delivers it to a door, day or night rain or shine. The people are friendly and they do have a drive through if you prefer. Cleaning is returned professionally packed.