Grimaldi's is a nice treat! We have been many times to the older location on S. Eastern and once to the new location on Rampart. I am always very please with the pizza and have almost no complaints in that department, but service just never seems to be very good there... I, lol, drink a lot of Ice Tea when we go out to eat, so that being said, all I ask is that my Ice be filled up when it gets low... I think I consider myself to be a good tipper, and my expectations are pretty simple, keep my tea filled and check on us once in awhile...sounds easy enough? Anyways we like eating here and will continue to do so for sometime to come, once service is better this would def be a 5 star review!!