Everyone here is always friendly, knowledgeable and goes above and beyond! I seem to be here on a monthly basis, since my car is my work vehicle, and I put on at least 4k miles on my car per month. I drive a Volkswagen, and we all know how costly parts and the dealership can be, so I choose Pep Boys over my dealership. Chris in particular really helped out with an issue as well as Don the manager, and Jerry. Great guys! The service department is on stop of things as well.