For a place called a "Bar and Grill" Hef's has one of the smallest bars I've ever seen. I wish they had renovated more, it basically feels the same as when it was O'Charley's back the day (except now they have a bajillion TVs AND a giant Bud Light neon!!).
The bar was packed, so we got a table even though we were just getting drinks and snacks. The beer list is just ok - again I wish they would add some more local breweries. Hef's can you hear me? (if you can, please add some OMB).
For our food, we tried the nachos and wings. The nachos are a solid "good" - tri colored chips, not greasy and topped with queso, a "black bean chutney" and the other usual suspects. The wings were better than most places - meaty and lots of flavor options. We did half hot (which was manageable, no sweating) and BBQ Honey Hot. They happily brought extra celery, although I can't remember if there was a charge or not.
The place was slammed this particular Friday night. Our waitress was very very nice, but she was so in the weeds. Luckily we weren't in a hurry...I actually felt bad for how overly busy she was. I noticed a couple tables having issues and the manager appeared to be taking care of it, so that's good.
Clearly there are some things I'd love to change about Hef's, but I'm still going to give them another shot, mainly because it's so convenient!