As a renter using rentals America I would not recommend them. From charging for damages that were present upon move in, to providing false information about property Rentals America failed for me on many levels. I had to contact my property manager multiple times for a response to work orders submitted, I was billed after being paid in full and assured this would not happen. The property was left in better condition and cleaner than when I moved it; yet I was charged for missing blinds, cleanliness, and things that were accounted for in my move in inspection. Over all I had a bad experience and would not recommend renting through them.