Service at this particular Zipps is horrible. My friend and I usually visit the location on Via de Ventura because they are always so good to us, but we live closer to this one, so we went there this afternoon to catch some of the games. We sat at a high top next to the bar, and waited 15 minutes. No one ever came over to greet us, or say someone would be right with us. The best part was, there was a group of servers sitting by the expo line just chatting with one another. Other people were getting upset because they wanted refills. Zipps needs some serious improvement on their brand consistency, and maybe new management to ensure their patrons are getting treated correctly. Food order mix ups are forgivable because that's just human error, but to not even greet a table is completely unacceptable. We will stick to our Via de Ventura location, thanks!