My family has been to the new location 2-3 few times. Kitchen is often very slow, even on slow days, and wait staff is always apologizing for it. Burgers are most always overcooked. Front-end staff is always superb and accommodating. They do have the awesome Pumpkin Spice Cider which is very hard to find!
The things they do well are onion rings and sauerkraut balls. Wings are still pretty good too, and the buffalo dip is great when they don't run out of it. Gyros are always skimping on the meat. Fries are cheap. My friends run restaurants and catering companies, and potatoes are cheap, so they still get these right thank goodness.
Biggest thing missing, though, is breakfast - BRING BACK THE BREAKFAST. They had it at the old location down the street. Vegas-style breakfasts were the norm and we made it there every chance we could to have mini-work meetings. Kids were free on Sundays, and my two 4yr old boys each got a pancake each and applesauce. I guess pancakes started rising in price because soon THAT ended (no matter we met our family members without kids) and those free pancakes started costing $1.50. Nevermind their drinks were already costing $2.00 each! Still, the breakfast was great, but it's still on the *NEW* menu?
I hope they read these reviews, because they're what real people are telling you about your business. Quality + Quantity = more people coming and more business income. I hope they aren't losing sight of the customer, but it seems they are. it might be turning into a bar anyway and less a family place.