I was very disappointed in the customer service and quality of work. My first issue was that I had to wait for more than 5 minutes outside my car before anyone came over to assist me. Mind you, there were at least a half dozen employees around me and that was after I pulled all the way to the front and took the time to take my toddler out of his car seat. If they had been busy, I would have understood the delay. I paid $12.99 for a Classic wash. The sign said it included a full vacuum, dash and console wipe down, and clearcoat protection. My Odyssey was vacuumed and the exterior was washed. The exterior was streaky and had water spots. When I picked up my car, I loaded the toddler back into his seat. Then I got in and I realized they had not even touched the inside. My dash and console were exactly the way I had left them: dusty! I went back over to the kid and told him that my dash and console had not been wiped down. He seemed surprised that they were supposed to be wiped down. He took less than two minutes to run his tag over my dash only. At that point, I was done and so was my toddler. I cannot recommend this company and regret giving them my business.