I have given up on Hanks and I probably won't ever go back here unless someone else picks it.
My last 3 visits:
- Friday, May 28 ~915pm - closed (says they are open till 11)
- Wednesday April 21 ~1000pm - closed (says they are open till 11)
- Thursday April 27 ~ 100pm - wow they are actually open, but served me the worst espresso I have ever had the misfortune of purchasing - AND - it took over 20 mins to get 2 small Americanos when I was the only one in the store. It was seriously undrinkable. I almost think he pulled it from a used shot.
note: I HAVE had decent coffee here in the daytime in the past, but not in the past 6 months.
The good:
- Great ambiance. Really like all the wood and the artwork.
- The house made marshmallows are great - I made s'mores with the mint ones during the winter
- The menu looks very appealing
The bad:
- They are never open the full duration of their advertised hours
- On April 21 when we tried to go, they had closed up and locked the doors, but 3 of the staff were sitting at a table in plain view of the door winding down their evening, which really pissed me off. They saw us pull on the door and didn't even make an effort to acknowledge our presence or tell us they had closed early. They stared at us, then went back to talking.
Where should you go instead?
Coffee: Bisognio at 61 Sherbourne
Sandwiches: hit the market or mystic muffin during the daytime and P.J O'Briens or C'est What in the evening.
Goodbye Hanks. It was fun having you in my rotation while it lasted.